Frequently Asked Questions
Have pre-sales questions ? Here we answer the most faq about Sonaar. If you have additional questions, contact us via the live chat.
If you sign up for 1 year membership or lifetime membership, you are free to use our themes on as many websites as you like. We do not place any restrictions on how many times you can download or use a theme. If you buy a single theme license, then you can use the theme for a single domain only.
Yes, you can upgrade at any time after signing up. To upgrade, login to Sonaar.io and go to My Account > Licence Keys > View Licenses > Upgrades.
Yes. If you cancel any time before your next payment date, you’ll continue receiving support and updates and your account will remain active for the remainder of your one year term.
Updates include bug fixes, security patches, new features, and compatibility with new versions of WordPress and some third-party products. They can be installed automatically or downloaded manually from your account.
Yes, the documentation and knowledge base are available from the support area.
While our themes should work fine with most plugins, there is no way for us to test and guarantee that all plugins will work. All we can guarantee is that our themes are coded excellently and that any plugin that also uses coding best practices should play well with our themes. If you run into any problems, let us know so that we can look into it. We also offer a 14-day money back guarantee just in case you discover that one of your third party plugins isn’t working and you decide to use a different theme instead.
Your can use our theme on WordPress.com along with the Business Plan. You can also use the theme with any other hosting providers that support WordPress.
Our themes are very flexible. You can change every aspect of them: Colours, Logos, Texts and images in manner that nobody will know that you are using a Sonaar Theme 🙂
Our themes are powered by Elementor Page Builder and WPBakery Page Builder. It allows you to design a web page using a drag and drop editor without any line of code. So to add modules to your homepage by example, you simply add new elements and widgets and drag and drop in the order you want them to be displayed. It’s pretty easy but it requires a little learning curve. You can learn more about Elementor and watch video tutorial here.
In addition, we have included another premium and powerful plugin called Essential Grid (worth $26 but included for free within our themes) which allows you to display various content formats in a highly customizable grid. Possible applications range from albums and discographies, blogs, photos and videos galleries, WooCommerce products and social media streams. You can see some usage example here.
Finally, all our themes come also with Slider Revolution (worth $25 but included for free within our themes) to manage and make unique sliders and stunning-animated hero banners. More infos about Revolution Slider.
Yes. You can modify the code as much as you like after purchase. Each of our themes includes a sample child theme so you can customize the theme and keep the automatic updates safe.
We can either recommend you to someone that can help or if time allows, our team may be able to do the customizations. Feel free to contact us in regards to changes to your theme beyond the scope of our support.
We at Sonaar want you to be completely happy with your purchase. If something is broken or does not work as intended, we offer refunds within 14 days of your purchase. You can read more about our refund policy here.
Yes. You can check the price and details here.
Need Additional help?
Don’t miss our knowledge base to find solutions. You can also contact us for any questions.